Something always gets lost during an event.
Lost & found handling takes a lot of time from you and your visitors. Are you looking for a more efficient lost & found process, no more visits to the post office and no more emails about lost property? We have the right solution for you.
Events that are using iLost, among others …
... are telling the following about us:
“From backbones to dignity: people lose all kinds of things at Zwarte Cross. But never have things been found as quickly as with iLost!”
How does iLost work?
1. Found something? Register it!
Take a photo, write some details of the found property, and within 30 seconds your visitor can search for his lost property on iLost.
Do the characteristics match with the description given by your visitor in the claim? Then you can match the visitor as the owner of the lost property.
3. Pick up or delivery?
After the found property has been matched, your visitor can choose to come and collect it or have it sent. iLost facilitates this with a digital appointment module and worldwide shipping.
We take care of the entire process so you can focus on your visitors.
4. Satisfied visitors
Events that use iLost notice a clear increase in customer satisfaction and NPS score. A frustrating situation for the visitor can be turned into a positive final experience. This results in more positive reviews for the event.
The handling of lost and found can be frustrating and time-consuming during your event. Our software simplifies the process and considerably reduces the workload.
ISO 27001 certified
With an ISO 27001 certificate, iLost wants to reassure you that the information from you and your visitors is safe with us.
Integrated shipping service
iLost facilitates the complete shipping process. The visitor books and pays for a shipment, after which a courier picks up the package at your business location.
Own search page
iLost offers a personal search page on the platform so that visitors have a clear overview of all found property at the event.
With our door-to-door service and worldwide delivery you can easily surprise your event visitors where they would expect hassle. This gives your visitors a positive experience.
No installation required
The system is completely web-based, easy to understand and to implement.