DHS Ground Handling

Have you lost something on your flight?

Have you lost or forgotten a personal belonging while travelling through Munich, Düsseldorf, Frankfurt, or Hamburg airports?

All lost property items found on board aircraft operated by the airlines we provide ground handling services for are published on this page.

Search through the registered found items to check whether your belongings have been found. Recognise an item as yours? Simply follow the instructions on this page to submit a claim and request the return of your property.

Found items are initially stored for 4 weeks at our Lost & Found office at the airport.

Please note that it may take some time for found items to be collected, sorted, and registered. If your item is not yet listed, we recommend checking this page regularly over the next few days. New found items are added continuously.

Important information

Lost & Found procedures may vary depending on the airport, airline, and location where the item was found. DHS Ground Handling only manages items that have been handed over to and registered by DHS Ground Handling.

If you cannot find your item on this page, we recommend checking the official Lost & Found information provided by the relevant airport. This is particularly important for items lost in the airport terminal, at security checkpoints, or in other areas of the airport.

Good to know

• Not all lost items are immediately found, handed in, or registered.
• If an item was lost on board an aircraft, it may not be discovered until after the return flight. It may therefore be worth making enquiries there as well.
• If your item is not listed, it has not yet been registered in the DHS Ground Handling Lost & Found system.
• When submitting your claim, provide as many unique and identifying details about your item as possible. This helps us verify that you are the rightful owner.
• Identity documents are handed over to the police.
• After submitting your claim, you will receive a confirmation email. Please verify your email address using the link provided in this email. Your claim will only be processed once your email address has been verified.