Date of issue: June 15, 2023

Accessibility Statement

iLost is an online platform that is used by organizations to return lost and found objects to the owner. iLost is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. iLost is actively working to increase the accessibility and usability of the website and in doing so adhere to many of the available standards and guidelines. As an online platform which should be accessible by anyone iLost endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

The website has been built using code compliant with W3C standards for HTML and CSS. The website displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.


This accessibility statement applies to the content of the website with emphasis on the primary processes that are followed by individuals. This includes the search, claim and return of found items.

The business pages aimed at organizations are secondary parts of the website and are excluded from this statement. This includes, for example, the commercial pages intended for acquisition of organizations.

Compliance Status

iLost declares that the website complies with the WCAG 2.1 Standard level AA.

Drafting of this statement

The topicality, completeness and correctness of this statement will be revised annually if necessary.

Explanation of compliance status

As of the date of issue, compliance with the guidelines is found sufficient. The most recent assessment took place in September 2022, resulting in a report that identified accessibility issues. Subsequently, 75% of these issues have been successfully addressed and resolved. The remaining few, which fall outside the scope mentioned earlier, are planned to be fixed.

Additional Information from iLost

Everyone should be able to use and view the iLost website with ease. An accessible website also benefits visitors who are visually impaired, blind or deaf, or, for example, color blind or dyslexic, as well as for people who are not skilled on the internet and people who speak or write less well.

Because iLost considers it important that online information is usable and accessible to everyone, it pays a lot of attention to the user-friendliness, accessibility, build quality and findability of online information.

Complying with WCAG guidelines

To guarantee the accessibility of the website iLost continues to strive to continuously comply with the AA guidelines of the WCAG 2.1 (Web Content Accessibility Guidelines).


Below are the ways to maintain compliance:
- Working procedures: Application of the WCAG 2.1 guidelines is a permanent part of the website development processes.
- Agreements and contracts: Suppliers who carry out assignments for the website on the parts to which this statement applies, are subject to the WCAG 2.1 guidelines via the above-mentioned working procedures.
- Knowledge and skills. iLost employees are responsible for applying the WCAG 2.1 guidelines by means of online information provision.


iLost uses tools that can automatically detect deviations or points of improvement on the website. In addition, accessibility checks have been introduced during the development of new functionalities or improvements to the current website. iLost may find it necessary to have a full check performed by a third party after a major change for instance.

Problems, questions, comments

Questions, tips or comments regarding accessibility can be sent to